LEAN is a methodology for eliminating waste from a process. Waste is any feature or activity for which the customer will not pay. Essentially, LEAN is focusing on making obvious what adds value by reducing everything else.
LEAN methodology for process improvements – Training
The objective of the training is getting the knowledge of LEAN system in a transactional environment. Through various examples and simulations we are dealing with the concept of identifying the value added and non-value added parts of a process to improve quality and efficiency. Designed to move beyond the theory and provide applicable knowledge for the daily operations in the office.
LEAN Basics
– What is LEAN
– LEAN principles
– Team Work
– Value add and Non-value add
LEAN in the office
– Customer
– Who is the customer
– Voice of the customer
– Customer needs
– Critical to quality
– Just in time
– Takt time VS Cycle time
– Pull system
– Rootcause analysis
– Value stream
– Brainstorming
– Visual management
LEAN tools
– „5 Why” method
– 5W1H method
– Ishikawa (Fishbone diagram)
– 5S+1
– Error proofing
– Kaizen and continuous improvement
Consult 365 