A Business Process is a series of repeatable steps that need to be performed to achieve some sort of goal. The key here, it is repeatable.

Why great employees do something, which can be performed automatically? Why don’t we eliminate extra steps in a process, use error proofing techniques and let them focus on value-add activities? Why do we spend a lot of money on third-party application, if all the necessary tools are available?
Let me show some solutions, that I’ve created:
